Emails, telephone, etc. we can create a vacation message so that patients understand quickly we are away. Updox portal--- no such option?
This would be a big help.
Anyone have a solution or will it require Updox staff to add this important feature?
That is a great enhancement idea. Let me share it with the team to look at for the future!
Userlevel 1
Thank you. Hopefully near future :)
ds
That is a great enhancement idea. Let me share it with the team to look at for the future!
Is there any update about this? We have a provider going on vacation. And would like some way to notify patients and/or hold portal messages.
Yes, this is very important. I am going away and would prefer not to send an email blast to my patients, but rather have an “away” message which will also tell them when I will return and that I will be having coverage. Thank you.
Userlevel 1
Thanks for the message! We currently don’t have a way to do this but we’ll make sure to add your details to the enhancement request we submitted.
We currently use Spruce which has auto-replies for vacation, office closures, et al.
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