Question

Vacation Hold

  • 23 September 2020
  • 6 replies
  • 236 views

Userlevel 1

Emails, telephone, etc. we can create a vacation message so that patients understand quickly we are away. Updox portal--- no such option?

 

This would be a big help.

 

Anyone have a solution or will it require Updox staff to add this important feature?


6 replies

That is a great enhancement idea.  Let me share it with the team to look at for the future!

Userlevel 1

Thank you.  Hopefully near future  :)

 

ds

That is a great enhancement idea.  Let me share it with the team to look at for the future!

Is there any update about this? We have a provider going on vacation. And would like some way to notify patients and/or hold portal messages.

Yes, this is very important.  I am going away and would prefer not to send an email blast to my patients, but rather have an “away” message which will also tell them when I will return and that I will be having coverage.  Thank you.

Userlevel 2
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Thanks for the message! We currently don’t have a way to do this but we’ll make sure to add your details to the enhancement request we submitted. 

We currently use Spruce which has auto-replies for vacation, office closures, et al.

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