Waiting rooms are a source of frustration for patients. The 2019 Qualtrics Industry Pain Index reported that unpleasant waiting rooms were the single-most cited reason that patients said they would stop returning to a healthcare facility, whether it’s a primary care physician office, emergency room or urgent care facility. Furthermore, the COVID-19 pandemic and need for social distancing made waiting rooms to be an even scarier place.
Learn how your practice can eliminate a physical waiting room. The guide, “Waiting Rooms Will Disappear”, will assist your practice with the creation of a virtual waiting room to enhance patient experience and boost office productivity.