Support Hours - 8am - 6pm (EST) Monday - Friday
(we are closed weekends and the holidays listed below)
Support can be reached by Support chat (preferred) and by the Support Form
- Chat allows us to get to you quicker and resolve your issues without the lengthy wait of a return call or playing phone tag.
- If using the form please provide as much detail as possible without PHI. The more information provided the quicker we can look into the issue and respond appropriately.
You can reach both of these options with the link below or by clicking the little blue icon in the lower right corner of this screen.
- For chat click the blue icon in the lower right corner
- The form is in the center of the page
Chat icon to talk to a support rep -
Holidays we are closed
Martin Luther King Jr. Day
Friday after Thanksgiving
*If the holiday falls on a Saturday, It is observed the preceding Friday.
*If the holiday falls on a Sunday, it is observed the following Monday.