How to: Port a fax line to Updox

Step 1: 

Complete the following questions:

1. Your Company’s name or the name on the account with your current carrier?

2. The Service Address? (this could be different than billing) 

3. The ATN (Account Telephone Number) or BTN (Billing Telephone number)?

4. Account number with current carrier?

5. Authorizing Person on account? (This person must sign our LOA) 

6. PIN on account? (if applicable) 

Step 2: 

Ensure the authorizing person on the account fills out the attached Letter of Authentication (LOA).

Step 3: 

Get a copy of your most recent bill with your current fax number carrier.

Step 4: 

Send all of this information by email directly to porting@updox.com.

Tip: Remember that the porting process will take at least two weeks, potentially more, as controlled by the FCC.  Keep your fax line forwarded to Updox to ensure there is not a disruption in receiving faxes.