Installing an Updox Printer on your Mac

Utilizing the Print to Updox driver will allow you to get any documents into the Updox Inbox to edit, fax or text to the patient.  Many customers will print test results to Updox, then send via a Secure Text to the patient for instant review. The below attachment will walk you through the easy install for your Mac

Double-click on the attachment to view, save or print as needed.

2 replies

I have updox printer working fine on my 2 office MAC computers. However, I can’t get it to work on my Macbook. It will list the updox printer in the menu but when I print it gets stuck in the cue saying “Hold for Authentication”? 

@doshrink I think our support team would be able to assist with that issue.  The best way to reach them is via chat at or by emailing at  A support case is the quickest way to get resolution to your issue, and I know they will do a great job helping!

Thanks for the feedback!  Once your issue is resolved, I can add more to the article to help others in the future.