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Review the attached guide to create Updox users.
Importing contacts into your Updox account can give you easy access to contact in your existing Address Book!Step 1: Access the File Upload area in Updox by clicking on Menu, then Tools, then File Upload (.csv)Step 2:In the first dropdown, choose ’Updox Standard Maps’, then ‘Contacts’ in the second...
we are getting call from patients that Anderson has new portal and we dont know what that is its seems all patient (customers) of file with email have received this . had some call indicating they have not seen that doc in years...what up
You asked and we listened! Based on your request, we made an enhancement to our web app that allows users to route multiple items in one step. By selecting the checkbox next to multiple items and selecting “Route,” users can route these items all at once to a specific user or queue. Let us know what...
We spend over 60 hours per month checking the medical assistance is active for each client. Practice fusion does not check medical assistance or Medicare eligibility. Will Updox be adding this in the future?
Medical Economics sat down with Mike Morgan, president of Updox, to discuss how physicians can craft the best virtual care strategy for their practice in 2021.https://www.medicaleconomics.com/view/create-the-best-virtual-care-strategy-for-your-practice
Step 1: Complete the following questions: Your Company’s name or the name on the account with your current carrier? The Service Address? (this could be different than billing) The ATN (Account Telephone Number) or BTN (Billing Telephone number)? Account number with current carrier? Authori...
Updox is committed to ongoing enhancements to our Video Chat solution. This morning we released these new product enhancements: Multi-Language Invites - Video Chat invitations can be sent in English, Spanish, Somali, Chinese (Mandarin), French, Vietnamese, Korean, German, Arabic, and Russian. Diffe...
I can’t access any of our Practice Fusion patients charts through updox to send items to it. What’s going on?
How to: Group Video Chat Video Chat users are able to send invitations to video chat with up to four patients/participants (four in total including the host). From the Updox Inbox, click on the Video Chat button. The Video Chat page will open in a new browser window. Click on the ‘quick chat’ tab....
On March 19, 2021, the Updox Desktop version will be removed and users will need to log onto the Web version of Updox, which can be accessed through an internet browser at ui.myupdox.com.We’re excited about this because the web version can be accessed from any device (desktop, laptop, tablet or smar...
Last month, we surveyed more than 1,000 Updox customers (thank you!!) and asked them to share their thoughts about virtual care solutions pre-COVID, during and how that care will evolve after the pandemic. 75% of you told us that a virtual care strategy is essential as healthcare moves forward but o...
Emails, telephone, etc. we can create a vacation message so that patients understand quickly we are away. Updox portal--- no such option? This would be a big help. Anyone have a solution or will it require Updox staff to add this important feature?
Is there an add on to receive payments from patients to the Providers office.
We use Updox and Epic - They currently are not integrated, but we still make great use of them.What EHR do you have that is not integrated and how is it going for you ?
Hi guys,How patient can create an account on Updox?
We are new to Updox and previously been using EMD Task Module to send documents Can anyone share their workflow integrating the messaging?Our current: We scan Labs/radiology/med records into patient’s Docman then open the document place a memo on the top of each document stating who we are sendin...
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